Frequently Asked QuestionsReal answers. No bot voice. Can't find what you're looking for? Visit our Help Center to get in touch.GeneralWhat is Cool Mate?Who is the app for?Is the app free?Does the app require internet?What platforms is Cool Mate available on?Learning & ContentHow does spaced repetition work?What kind of content is available?How are collections organized?Can I learn languages other than English?Billing & SubscriptionHow does the subscription work?How do I cancel my subscription?Can I get a refund?Will I lose my progress if I cancel?What happens when my subscription renews?What is the lifetime plan?What is the Founding Member program?How do I restore my purchase?Account & PrivacyHow do I delete my account?What happens to my data when I delete my account?Can I recover my account after deletion?How long does account deletion take?Where can I find the Privacy Policy and Terms of Use?Apple WatchHow do I start reviewing on my watch?Why is my watch not syncing?Does the watch app work offline?Which Apple Watch models are supported?TroubleshootingThe app is crashing. What should I do?How do I report a bug?
Cool Mate