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Chatbot

UK //ˈʧæt.bɒt// US //ˈʧæt.bɑt// Pronunciation

Definition

A software application designed to simulate conversation with human users.

Listen to definition

In simple words: A computer program that talks with people.

Examples

• The chatbot answered my questions quickly.
• Many companies use a chatbot for customer service.
• I was surprised by how intelligent the chatbot was.
• Some users prefer talking to a chatbot rather than waiting for a human.
• The chatbot can help schedule appointments.

Usage notes

Used in technology and customer service contexts. Avoid in very casual conversations unless referring specifically to a bot.

Grammar pattern

standalone noun

Memory hint

Think of 'chat' and 'bot'—a robot that chats!

Collocations

• customer service chatbot
• AI chatbot
• live chat support
• text-based chatbot

Synonyms

• conversational agent
• virtual assistant
• chat interface

Common mistakes

• Confused with 'robot' - a chatbot is just a program, not a physical robot.
• Using 'chatbot' in singular when referring to multiple instances.
• Assuming all chatbots can understand complex questions.